If you experience a faulty product or an item that has been incorrectly supplied, we promise to rectify the issue as quickly as possible.Įvery Macfixit Australia employee is dedicated to meeting the commitments above and to exceeding your expectations. You can contact us regarding any order/product related issue by call4343 or emailing us via our online Contact Us page We will quickly address any problem you experience. We will answer your questions at your convenience.Ĥ. We will treat you with courtesy and respect.ģ. Simply return all items in good working order and in undamaged original packaging and we’ll refund the cost of the product.Ģ. If you’re not satisfied and wish to return a product for any other reason, you can do so in the first 30 days and get your money back. If your order contains a faulty product or a product incorrectly sent, we will of course take back the product and refund your money or send you a replacement product. This is of course in addition to the standard manufacturer replacement warranties. This means you can test drive the product in the convenience of your home. We will give you a 30-day, money-back guarantee on all our products. The Customer Guarantee lets you know what you can and should expect from Macfixit Australia -and what we’re doing to hold ourselves accountable every day.ġ. Our goal is to provide you with a consistently superior customer experience-whether at the initial purchase, during the shipping of your product and during the course of usage of your product. We check phone and e-mail messages throughout the day and, in most cases we respond within minutes of receiving them. Please feel free to contact our Customer Service Department with any questions at 03 9329 4343 Mon-Fri, 10am to 5.30pm (Melbourme, Victoria Time), or e-mail us under this link. Check out our Google Trusted Stores Reviews here.Īt Macfixit Australia) we’re 100% committed to serving our customers. We are part of the Google Trusted Store program for your security and verification of our service. Every McAfee SECURE certified site is tested and certified to be free of malware, viruses, phishing attacks. Our website is also scanned by McAfee Secure daily. We use Symantec Norton as our SSL (Secure Socket Layer) digital certificate provider, allowing our customers the strongest certificate services available. Security is provided by the best internet commerce technology available. I'm hoping it's just a matter of adjusting a setting in Toast.All items on this website can be purchased safely online using our secure shopping cart. I do have MyDVDEdit but am trying to avoid adding another link in the chain if possible. Audio is MPEG Layer-3, Stereo, 48000 hz.Īnd I'm just noticing that the 576圆0 is actually the format it's outputting in: the width is fine but the movie's height is smashed to 60. Toast (I'm actually using Toast 8) says that the. The video's default size is 576x304 - it's natively widescreen and not in 4:3 format. The movie, in Quicktime, plays in its widescreen format without letterboxing. I had the 90-minute AVI and inserted subtitles into it. My brother has had to use it when shooting video with an anamorphic lens.Īfter I know more about your video file I'll provide more info about this. The fix involves several steps and a donation-ware application called MyDVDEdit. There is a way to fix the one that looks squished because that is a playback problem and not an encoding problem. mov file? How does Toast describe the video's specs? (they are described below the title when you drag the video to the Toast window).Īre there any black bars on the top and bottom of the.
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